Quality... is the standard of something as measured against other things of a similar kind; the degree of something... standard, grade, class, caliber, character, nature, form, rank, value, level (Google)
Quality normally translates to businesses as meeting or exceeding customer's expectations
Working closely with you, we listen, understand the context of the business and the dynamics that make your business unique, offer simple solutions and help you to choose the right way forward. Together, we can make change and reap the rewards afforded. Remote assistance is possible by telephone, email and Skype
QUALITY MANAGEMENT SYSTEMS
The structure and content of policies, manuals, statements, documents, forms and guidance are what your business is made of and what your success depends upon. From creating a whole new QMS to targeting problem areas, we can put together a tailor-made package to suit your business
ISO 9001:2015 AND AUDITS
We align our work with the International Organization of Standardization's principles: context, leadership, planning, support/resources, operations, performance evaluation and improvement. We can help make the transition from 2008 tp 2015, prepare for audits and plan for continuous improvement. We can also help develop a training package to use for implementation
GUIDANCE, FORMS AND ADVICE
We are able to create customised guidance, procedures and processes aligned to your business activities, after all, we want you to achieve repeatability and reliabilty of results. Template forms can also be created and/or amended. An honest and accurate solution will be provided, no matter how minor or insignificant your query or requirement is. And if we don't know, we'll be honest about that too...
PUBLIC LIABILITY INSURANCE AND PROFESSIONAL INDEMNITY
Public Liability Insurance and Professional Indemnity are in place, should we ever need them.